Skip to content
Marketing & Retention

Win the sale.
Then win them
back, and back.

Email, SMS, loyalty, referrals and social ads - all built into CARTT and wired to your store's data. It's a Klaviyo, a loyalty platform, a social-ads tool and a referral engine in one system, on one bill, with no per-contact licence tax.

Your store data Email SMS Social Loyalty One data core · Every channel · One bill
One engine, not four

Four tools' worth of marketing, on a single bill.

Most stores stitch together a campaign tool, a loyalty app, a social-ads tool and a referral plugin - four logins, four subscriptions, four copies of your customer list that never quite agree. CARTT folds all of it into one engine reading one source of truth.

Campaign tool
Email + SMS
+
Loyalty platform
Points, tiers, credit
+
Social-ads tool
Organic + paid
+
Referral engine
Share links + rewards
=
CARTT
One platform
Campaigns

Email and SMS from CARTT's own engine.

No third-party licence to bolt on. Segments, behavioural triggers, A/B subject lines, templates and suppression all live inside CARTT - email delivered through Amazon SES, SMS through MessageMedia, Twilio, Vonage or Kudosity.

  • Segments and behavioural triggers built on live store data
  • A/B subject-line testing, reusable templates and suppression lists
  • SMS shares the same audience model as email - one segment, two channels
  • A live engagement map - opens, clicks, carts & sales light up across a world map in real time, and you can replay a whole send from go-out
  • An Email Delivery Log - the real delivery status (Delivered / Bounced / Opened) of every transactional email your store sends, so “I never got it” takes seconds to answer
Segment A B Email · SES SMS
Recover & convert

Catch the carts. Capture the signups.

The moments that quietly leak revenue - an abandoned cart, a first-time visitor who never subscribes - each have a tool built to win them back.

Abandoned-cart recovery

  • Multi-step, six-stage email funnel that re-engages over time
  • Triggered automatically the moment a cart is left behind
  • Measured and steered from the Abandoned Carts dashboard - the full treatment is just below

Welcome & signup capture

  • Welcome discount popups that turn first visits into first orders
  • Exit-intent cart capture - a shopper leaving with items in their cart gets a save-your-cart-by-email popup that feeds the recovery emails, with an optional discount to sweeten the save
  • Newsletter signup with a discount-code reveal incentive and SMS opt-in to grow the audience your campaigns reach
  • Gift registries - shareable event wish lists that bring a whole guest list to the store, with duplicate purchases prevented (Growth+)
  • A discount engine to power the offers behind every prompt

Segmentation & A/B testing

  • Advanced customer segmentation across the whole store
  • A/B testing with statistical significance, not guesswork
  • One audience model shared by email, SMS and social
Abandoned carts

See the revenue slipping away - then go and get it.

The Abandoned Carts dashboard shows exactly how much revenue is walking out the door, where shoppers drop off in checkout, and how your recovery emails are performing - with automatic AI insights and a one-click recovery email for any cart worth chasing.

  • A revenue view of every abandoned cart - what was left behind and what it was worth
  • A checkout funnel that shows exactly where shoppers drop off
  • Recovery-email performance - sends, opens and carts won back
  • One-click recovery email to any cart, straight from the dashboard
  • Automatic AI insights flag your biggest drop-off and the highest-value carts to chase
  • Ask the abandonment AI anything in plain English - no report-building
Cart Details Payment AI insight Won back
Loyalty & referrals

Reward the regulars. Reward the advocates.

Retention isn't just sending more email - it's giving customers a reason to come back and a reason to bring a friend. Points, tiers, store credit and referral rewards are all native, all reading the same orders and customers.

  • Loyalty points and tiers with earn rules per product, category or order
  • Store credit issued and redeemed inside the same wallet of trust
  • Referral rewards that turn happy customers into a sales channel - a personal share link for every customer, points to both sides
  • Discount codes that point at shipping instead of products - percent or dollars off the freight
  • Lock any code to VIP customers only, so the best offers stay with your best customers
  • A VIP Club signup page - an on-brand landing page with your tiers shown live from your rewards setup
Bronze Silver Gold Refer & earn
Social

Post, schedule and advertise - on brand, by AI.

From a content calendar to paid campaigns, the social side runs inside the same platform - and the AI knows your brand kit, so creative looks like you across every channel.

Organic posting

  • Posting and scheduling for Facebook, Instagram and LinkedIn - personal profiles live today, company Pages once LinkedIn approves
  • A content calendar to plan the whole month at a glance
  • AI caption and image generation built in

Paid social ads

  • Paid campaigns on Meta, TikTok and X
  • Brand-kit-aware AI creative so ads stay on brand
  • Ad-level A/B testing to find what actually converts

One brand, every surface

  • The same brand kit drives email, popups and ad creative
  • Social audiences come from the same store data as email
  • Plan organic and paid side by side, not in separate apps
Cost-plus
Sends from a prepaid wallet
6-stage
Abandoned-cart funnel
No
Per-contact licence tax
One
Bill for the whole stack

Stop renting four marketing tools. Run one.

Email, SMS, loyalty, referrals and social - wired to your store, billed cost-plus, on one platform. Let's map your retention plan.