One platform. Your store, your brand, or your whole network.
CARTT.ai is an AI-native commerce platform built in Australia. Launch a single branded retail store and be live in a day. Run several brands or portals from one admin. Or give every retailer you supply their own storefront, powered by your catalogue and live inventory.
Start where you are - the rest of the platform is already there when you grow into it. Retail, multi-store and B2B2C wholesale on one engine - not a retail tool with B2B bolted on, and not a wholesale tool that forgot retail.
Whether you're launching your first store or running an established business, we'll walk you through the platform and get you set up properly.
Choose a plan, create your account, and we set your storefront up under your own brand, on your domain or a cartt.ai address until you have one.
A solo retailer ready to ship a serious storefront.
Start with Foundation →- 14-day setup window before your first invoice
- Guided onboarding: theme, product import, gateway wiring
- Australian-built, supported from Byron Bay
Built for serious sellers - from a single store to a whole network.
Pick the lane you're in today. All three run on the same engine, so a retail store can grow into a multi-store operation or a wholesale network without ever replatforming.
Retailers
Launch a serious, AI-native storefront on your own domain - not another template lookalike. AI-written product content in your brand voice, a page builder you'll actually use, per-product statistics that show you what sells and why, and native POS, accounting and inventory when you want them. Sign up self-serve; grow into multi-store or wholesale whenever you're ready.
Start with Foundation →Multi-store operators
Run several brands, locations or portals from one admin. Per-portal pricing and theming, a shared catalogue and inventory, and cross-store reporting so you see the whole business at a glance - without juggling logins.
See plans →Wholesalers & networks
The platform we were built for. Give every retailer you supply their own branded child storefront - on their own domain, with their pricing, brand and customers - all powered by your catalogue and live inventory. Activate one store or roll out the lot. Unlimited child tenants on Network.
How the network works →
CARTT.ai is what that experience built.
A complete retail store. No wholesale required.
Every feature scales down as well as it scales out. You get the page builder, the AI, the integrations, and the SEO/discoverability work without the network complexity in your way. If you ever grow into wholesale or franchising, it's already there - no replatforming.
Design your store with Claude before you sign up.
Download our free brief and give it to Claude. Talk through your business, and Claude designs your theme, pages, categories and voice in one file. Bring it to CARTT and your store is built, ready for your products.
- 01Get the brief.Free, no sign-up.
- 02Design with Claude.A half-hour conversation about your store.
- 03Bring it to CARTT.Preview every change, apply, undo in one click.
A commerce platform with serious DNA.
Built for the wholesaler-distributor-retailer reality of B2B2C e-commerce. Not template-based, not bolted-on AI, not a stripped-down enterprise platform with the useful parts behind a paywall.
Running a single retail storefront? Everything below applies - minus the multi-portal overhead until you need it.
We'll walk through what you're running today and tell you honestly if CARTT.ai is a fit. No pitch deck, no slide carousel, no follow-up sequence.
Book a demoEvery retailer you supply gets a branded storefront on their own domain - their brand, their pricing tier, their UX, their end-customers. You keep your catalogue and inventory as the single source of truth, plus the B2B relationship with each retailer. Start with one retailer; add the rest as fast or as slow as you like. The platform was architected for this from day one.
True multi-tenancy from the database up. Independent themes, domains, pricing, freight, and payments - all managed from one unified admin.
Not just pages - product cards, product detail pages, cart, checkout, and now the header and footer are all drag-and-drop too, with multiple style variations to pick from for every component. 50+ commerce-aware blocks (product grids, hero banners, category showcases, FAQs, contact forms, video embeds), 50+ predefined colour themes, 17 fonts, custom CSS. Tokenised content and per-portal variants. Headers get mega menus with live product cards, sticky modes, and a promo bar with countdowns and a free-shipping progress bar; the header/footer designer works like a studio - live preview, drafts, scheduled go-live, 12 theme-matched presets. One-click Save & Audit on every page editor. And when you'd rather not start from a blank canvas, the AI Site Builder plans the page structure, picks the components, and writes on-brand copy from a one-sentence brief - previewed live, fully revertable (Operator+). No developer queue.
Structured data (Product, Organization, Review, Breadcrumb JSON-LD), llms.txt, semantic markup, GEO/AEO tuning - engineered from the database up to be visible in ChatGPT, Claude, Perplexity, and Google AI. Not just blue links anymore.
Flip on the on-site admin toolbar and browse your own storefront like a customer - with a quiet overlay that knows exactly what page you're on. One click jumps you from any product, category, or page straight to its editor; contextual alerts surface issues on the spot; cache purging is right there. No hunting through admin menus to find the thing you're already looking at. Invisible to customers, always.
Product descriptions in your brand voice (with AI-detection scoring so they don't read like ChatGPT). Bulk meta-descriptions. Auto-tagging. A conversational logo chatbot and an AI theme generator that turns a short brand brief into a cohesive palette, typography and style set - with one-click revert and an automatic backup of your previous look. An AI Site Builder that plans and builds your whole storefront from a described brief, and a Component Studio that generates brand-new sections on demand (Operator+). An AI page improvement agent that doesn't just suggest fixes - it applies them (Growth+). An AI image editor with annotations and an AI infographic generator (Growth+). Background removal, AVIF/WebP, responsive variants and one-click vision alt text - all automated. Plus an in-admin AI assistant (Claude with search across every help page) sitting beside you while you work on every tier, and an AI Business Advisor (Network only) that turns every connected signal into prioritised, evidence-grounded findings with deep-links into the modules that act on them.
A storefront chat agent split into two skills: Sales (product discovery, recommendations, basket build, add-to-cart) and Support (order lookup, shipment tracking, returns lodgement, policy answers). Each tool call hits live data - prices, stock, order status are never invented. A tenant-curated knowledge base the agent quotes verbatim for policy and FAQ answers. One-click human handoff with a queue, claim-lock, and full transcript for the admin who picks up. Per-portal model selection and bring-your-own Anthropic key for tenants who'd rather bill direct. Every reply audited with cost, tokens, and thumbs-up/down feedback. The checkout boundary is firm - the agent fills the cart, never charges a card.
Claude scripts the storyboard, our pipeline captures the actual screens, narrates with ElevenLabs or OpenAI TTS (or drops in a HeyGen avatar presenter when you want a face on camera), and stitches a polished MP4 with pulse-rings, spotlights, and arrows pointing at the right buttons. Walkthrough videos for your admin or your storefront - built by describing what you want, not by recording your screen. Optimised for Core Web Vitals out of the box: AVIF/WebP poster fallbacks, a facade-loaded player that ships zero video bytes until interaction, and HTTP Range scrubbing.
Statistics compute the numbers - AI only narrates them. Per-SKU demand forecasts using moving average, Holt-Winters exponential smoothing, Croston for slow-movers, and seasonal decomposition - whichever fits each product's pattern. Stockout-risk scoring against on-hand + on-order stock and your supplier lead times. Reorder point + safety stock from your chosen service level. Economic-order-quantity sizing that honours MOQ and pack multiples. Draft purchase orders are assembled per supplier - never auto-sent - and Claude writes a plain-English rationale for every line so you understand why before you approve. MAPE/bias accuracy reporting holds the math accountable over time.
Statistics decide rankings - the LLM only writes rationales. Six nightly optimisers: category re-ranking by composite score, cross-sell discovery from co-purchase lift, search-result boosting per query, auto-tag and auto-category proposals from your existing taxonomy, and trend-shift alerts. Suggest-by-default with one-click rollback on every applied change. Manual category pins are respected, out-of-stock SKUs excluded, no customer PII in signals - and prices are never touched. Flip any single suggestion type into auto-apply per portal when you're ready (auto-category stays suggest-only by design).
Multi-tier customer pricing, slab-based bulk discounts, B2B pre-authorisation via eWAY, credit limits, pricing agreements, quote-to-order with PDF export, saved orders and quick-reorder, freight rule engine. Built for B2B, friendly enough for B2C.
Opportunities, contacts with role tagging, pipeline stages, account health scores, automation rules, communications log, and pricing agreements per account. The CRM your sales team would otherwise pay for separately - sharing the same customer record as the storefront.
Earn rules per product, category, or order value. Tiered customer programs, referral bonuses, gift cards with custom designs, and a per-customer store credit ledger. Plus Retail Express reward sync for hybrid retail-online clients.
CARTT's own email engine - campaigns, segments, behavioural triggers, A/B subject testing. Plus SMS marketing, social publishing (Meta, TikTok, X, LinkedIn), a full abandoned-cart recovery suite - dashboard, AI insights, exit-intent capture and a six-stage email funnel - back-in-stock alerts that auto-notify subscribers the moment a product restocks (including per-store availability for retail customers), and brand-kit-aware AI ad creative. No Mailchimp, no Klaviyo, no licence fees.
A statistics board for every product - sales trend, where it sells, the viewed → cart → bought funnel, what it's bought with, how customers found it, stock velocity, forecast, pricing and margin - with web, in-store and combined views when a POS is connected, and a digest emailed on the schedule you choose. A per-product conversion diagnostic tells you why a page isn't selling. And Ask About Your Data answers plain-English questions over your online and in-store numbers with charts and tables - never an invented figure.
How it works, one part at a time.
Every retailer. Their own storefront. Powered by you.
Stop chasing reorders by phone, fax, and PDF. Every retailer you supply gets a branded e-commerce portal - their own domain, their own logo, their own pricing tier - that funnels every order straight into your inventory and fulfilment. The retailer feels like the brand owner. You stay the source of truth.
The more your retailers rely on the portal, the stickier they get. Reordering becomes effortless. Their staff learn your interface. Their customers bookmark URLs that point to your inventory. Switching suppliers stops being a sales-rep negotiation - it becomes a forklift upgrade of an entire ordering workflow their team uses every day. You stop being one of three suppliers and start being the operating system of their business.
And the network compounds. Activate one retailer today, you've launched a starter portal. Activate ten more next month, you've turned it into a network. The platform was architected for this - independent tenants, shared catalogues, isolated branding - so adding the eleventh retailer is no more work than adding the second.
Single-storefront retailer? The same architecture runs your store too - minus the multi-portal overhead. Every feature scales down as well as it scales out. You get the page builder, the AI, the integrations, and the SEO/discoverability work without the network complexity in your way. When you grow into wholesale or franchising, the network capability is already there - no replatforming.
Explore the B2B2C network →- A branded storefront on their own domain - feels like their site, not yours
- Self-service reordering and saved orders - no more 4pm phone calls
- Per-retailer pricing, freight, payment methods, and product visibility
- Customer-facing features (wishlist, reviews, recommendations) for their end-customers
- Saved orders and one-click quick-reorder for high-frequency SKUs
- Single inventory backbone - one source of truth, propagated everywhere
- Per-customer credit limits and pricing agreements enforced at checkout
- Wholesale application portal with document upload and admin approval workflow
- B2B pre-authorisation via eWAY - no awkward calls about declined payments
- Your B2B order flow and catalogue performance consolidated across every retailer in your network
- Automated tenant provisioning - new retailer portals stood up in days, not weeks
- 50+ palettes and a 17-font picker - every storefront looks genuinely distinct
- Per-portal block variants - same block, different branding per retailer
- Per-portal theme forks supported but rarely needed
- Adding the eleventh retailer is no more work than adding the second
Buying groups. Franchises. Banner networks.
If you sit at the centre of many stores - a buying group, a franchise, a banner network, or a distributor with a dealer base - CARTT.ai was architected for exactly that. One platform behind every store in your network, each on its own domain and brand, all run from one admin.
- Every store in your network gets its own branded storefront - their domain, their look, their local pricing
- Roll out one store or a hundred - a new portal is provisioned in days, not a project
- Central control of catalogue, brand standards and reporting; local autonomy where it matters
- Members keep their independence; the group gets one source of truth and a network that compounds
Build pages. Not tickets.
How you keep up when every retailer wants their storefront to look different.
Every storefront, every category page, every promotional landing page - built visually, by your team, without a single ticket to a developer. CARTT.ai's page builder is purpose-built for e-commerce. Product grids, hero banners, content blocks, testimonials, contact forms - every block knows how to behave inside a storefront. Same blocks across retailers, different variants per portal, zero duplicated effort.
AI suggests improvements as you build. Layout off-balance? It'll tell you. Missing meta tags? Auto-filled. Page quality below threshold? Get a checklist of fixes. Building marketing pages stops being a multi-week project - it's a 20-minute task between meetings.
- Drag-and-drop interface with 50+ e-commerce-native blocks
- Product grids, hero banners, category showcases, testimonials, FAQs, contact forms, video embeds, blog cards
- Token-driven content - drop {product_grid} or {cart_summary} in anywhere
- Per-portal block variants - one block, different branding per retailer
- Custom product card and product detail layouts per portal - without theme forks
- AI Site Builder (Operator+) - describe the store in a sentence or two; it plans the page structure, picks matching components and writes on-brand copy. Wireframe review → live preview → apply, fully revertable. Need a section that doesn't exist? The Component Studio generates one from a description, security-checked and previewed
- Header & footer design studio - four header layouts, mega menus with live product cards, sticky nav, a promo bar with countdowns and free-shipping progress; drafts, live preview, scheduled go-live, 12 theme-matched presets and WCAG contrast ratings
- Unified product-page canvas - gallery, product info, tabs, related and recently-viewed draggable anywhere, with a spec sheet, packaging & carton panel and live postcode shipping estimator built in
- One-click AI page audit with auto-fix recommendations (Growth+)
- Real-time preview at every breakpoint
Operate with AI. Get discovered by AI.
How a small wholesale team runs a network of retailer storefronts without hiring an army.
Most "AI-enabled" e-commerce platforms bolted a chatbot onto a 2014 codebase and called it transformation. CARTT.ai was rebuilt with AI as the development partner - and AI is baked into the operator's day-to-day work. Generating product content, auditing pages, optimising images, drafting policy pages - the work that used to scale by headcount now scales with the network.
More importantly: it's built to be visible to AI itself. When ChatGPT, Claude, Perplexity, and Google AI answer questions like "where can I buy X" - CARTT.ai stores are designed to be in the answer. Not just optimised for blue links, but engineered for the era where AI is the new search.
- Product content generation in your brand's own voice (auto-detected)
- AI-detection scoring so descriptions don't read like ChatGPT slop
- Bulk meta-description and tag generation
- AI logo generator and AI theme generator - brand brief in, cohesive palette/typography/style out, with one-click revert and an automatic backup of the previous look
- AI Site Builder + Component Studio (Operator+) - a described brief becomes a structured storefront with on-brand copy; brand-new components generated on demand, security-checked and previewed
- AI legal-pages wizard - shipping, returns, privacy, terms (Australian jurisdiction-aware)
- Multi-dimensional page quality audit with one-click fix application (Growth+)
- AI Business Advisor (Network only) - capstone synthesis across every connected signal (SEO, conversion, fulfilment, demand, B2B pricing, marketing, catalogue health, page audits). Evidence-grounded, prioritised findings with one-click deep-links into the module that fixes each one. Never auto-acts; never changes prices.
- Image pipeline: background removal, AVIF/WebP, responsive variants, in-admin editor, and one-click AI alt text - vision-described images for SEO and screen readers (Growth+)
- AI abandoned-cart insights - your biggest checkout drop-off, the highest-value carts to chase, and an ask-anything abandonment AI
- AI bank reconciliation (Network only) - import a statement and AI matches every line to invoices and bills, GST-categorised; you approve with a click, and it learns your payees
- In-admin AI assistant (Claude with search across every help page) - included on every tier
- AI Conversational Agent (Growth+) - Claude with two skills (Sales: product discovery, recommendations, basket build, add-to-cart; Support: order lookup, shipment tracking, returns, policy). Tools are the only source of truth - prices, stock, order facts come from live queries, never the model's memory. Tenant-curated knowledge base quoted verbatim. One-click human handoff queue. Per-portal model + BYO Anthropic key. Every reply audited with cost, tokens, and thumbs feedback for fine-tuning. Wallet-metered per conversation turn.
- AI Video Studio (Operator+) - Claude scripts the storyboard, the pipeline captures the actual screens, narrates with TTS, and stitches a polished MP4 with callouts on the right buttons
- AI Demand Forecasting & Smart Reordering (Network only) - moving-average, Holt-Winters, Croston and seasonal decomposition methods auto-selected per SKU; stockout-risk scoring; reorder-point + safety-stock + EOQ sizing that honours MOQ and pack multiples; draft POs per supplier with Claude rationales. Stats compute the numbers - AI only narrates them. POs are drafted, never auto-sent.
- AI Merchandiser (Network only) - six nightly optimisers (category re-ranking, cross-sell discovery, search boosts, auto-tag, auto-category, trend alerts). Suggest-by-default with one-click rollback; manual pins respected; prices never touched. Statistics decide rankings, the LLM only writes the rationale. Auto-apply per type, per portal.
- llms.txt, JSON-LD, schema.org - built-in and tenant-scoped
B2B is the default, not an upsell.
The wholesaler-side of the B2B2C network - built like the B2B platform you'd otherwise license separately.
Retail-only operator? You're covered too - see the Foundation tier →Most e-commerce platforms treat wholesale as a plugin: bolt on net-30 terms, fight with tax exemption, hope a B2B app handles your slab pricing. CARTT.ai was designed B2B-first. Pre-authorisations, credit limits, pricing agreements, multi-tier groups, saved orders, and quote-to-order flows are part of the core - not a $200/month add-on.
Your sales team gets a CRM in the same admin: opportunities, account health, pipeline stages, communications log, automated activity tracking. Quotes go out as branded PDFs, and quick-reorder handles the repeat business. Everything posts to MYOB.
- Multi-tier pricing - Retail, Wholesale, Distributor + custom groups per portal
- Slab pricing - six quantity breaks per product, now settable per customer group - and per-customer pricing agreements
- B2B pre-authorisation via eWAY (capture/void/refund ledger, automated expiry voids)
- Credit limits per customer with enforcement at checkout
- Quote builder with branded PDF export and quote-to-order conversion
- Saved orders and one-click quick-reorder
- Invoices, credit notes, and recurring billing - PDF and email
- CRM: opportunities, contacts with role tags, pipeline stages, health scores
- Content audiences - wholesale and retail buyers see different homepages, menus and page sections, from one store
- Registration your way - retail signups, wholesale applications, or both, with a form designer and an optional credit-account path
- Trade-ready product pages - spec sheet (code, GST, size, MOQ, barcode) plus a collapsible packaging & carton panel (CBM, inner and carton quantities)
Real systems. Not Zapier glue.
The systems Australian e-commerce operators actually run - integrated natively at the platform level, not glued together with no-code middleware. Bidirectional, real-time, and built to handle real volume. Need something we haven't built yet? Network-tier customers get one custom API integration shipped natively at setup - and we can scope more on request.
The payment gateway built for Australian e-commerce. Full card processing with PCI-compliant Secure Fields, B2B pre-authorisation (capture, void, refund), saved cards, tokenisation, and an idempotency ledger so retries never double-charge. Deepest integration, best-tested flows, ready out of the box.
Additional methods alongside eWAY - PayPal, Afterpay and Zip BNPL, bank transfer, and on-account terms for approved trade customers.
Move your whole store across in an afternoon - or run both side by side while you decide. One-click import brings your entire catalogue: products, variant matrices with their own images, SKUs, stock and pricing, your category tree, and suppliers. Orders and customers sync back to Shopify during the transition, so nothing breaks mid-switch. Re-imports are safe to repeat, and products you remove on Shopify archive here - never silently deleted. Included on every tier, because switching shouldn't cost extra.
Read the guide →Not on Shopify? The store importer connects to your existing platform over its own API - or reads its export files if you would rather not hand over a key - and brings across products with variants and images, your category tree, customers, order history, coupons and reviews. It also writes 301 redirects from every old URL to its new home, so the rankings you have already earned come with you. Watch it run live, cancel it mid-flight, and re-run it safely - products match on SKU, so a second pass updates rather than duplicates.
Find winning products without leaving the admin. Search AliExpress, sort by genuine rating and sales volume, and lasso-select the keepers. One click imports them with variant matrices, tiered pricing built from your markup, responsive images (with AI text/watermark removal you approve before it goes live), and a size chart generated from the specs. When a customer buys, push the order to AliExpress in a click - it's created unpaid for you to pay manually, then status and tracking sync straight back to notify your customer. A live price-and-stock guard halts any order that would lose money or can't ship.
Read the guide →Bidirectional sync for products, customers, orders, and payments.
Read the guide →OAuth-connected per-portal sync of contacts, invoices, payments, and credit notes - with webhook-driven reconciliation and a sync log you can audit.
Read the guide →OAuth-connected per-portal sync with QuickBooks Online: customers, invoices, payments, and credit memos - with HMAC-signed webhook reconciliation and an auditable sync log.
Read the guide →Live stock levels, pick-pack workflows, and dispatch.
OAuth-connected per-portal sync with Lightspeed Retail POS X-Series: products, inventory, customers, sales, taxes, payment types, outlets, registers - bidirectional, with webhook reconciliation and an auditable sync log.
Read the guide →Per-store inventory, location-aware notifications (powers the per-store back-in-stock alerts in the storefront), and loyalty/voucher sync - including gift cards and REX vouchers redeemable at web checkout with live balance validation, redemptions syncing straight back so balances stay aligned across web and in-store. Same unified POS abstraction as Lightspeed POS, so retry, mapping, and reporting work identically across providers.
Read the guide →Cloud inventory and order management sync - products, stock levels, purchase orders, and fulfilment - bidirectional with the same retry, mapping, and audit log model as our POS and WMS integrations.
Read the guide →Cloud inventory sync - products, customers, sales orders, purchase orders, suppliers, and locations - with the HMAC-SHA256 signing Unleashed requires on every paginated request. Same retry, entity-mapping, and audit log model as the rest of the inventory facade.
Read the guide →Multi-carrier shipping automation - labels, tracking, manifests, and rate selection across AU/NZ couriers, wired into the order pipeline with webhook-driven status sync.
Read the guide →Same provider-pluggable shipping pipeline - live courier_type quoting (premium, standard, express, on-demand, international), bookings, PDF labels, pickup manifests via /bookings, and HMAC-verified tracking webhooks across AU couriers. Drop-in alternative to Starshipit on the same admin module.
Read the guide →Trade with major retailers through your EDI broker - connect your own account, with MessageXchange as the reference broker - without learning raw X12 or EDIFACT. HMAC-signed webhooks, partner-specific compliance validation, idempotent dedupe, and an append-only audit log built for the legal trading record. Other brokers (Crossfire, B2BE, SPS Commerce, TrueCommerce) connected on request. Inbound: 850 PO · Outbound: 855 Ack, 856 ASN, 810 Invoice, 846 Inventory Advice
Read the guide →OAuth-connected per-portal sync with eBay: listings, inventory, prices, orders, fulfilments, and feedback - bidirectional with HMAC-signed notification reconciliation, category and aspect mapping, default business policies, and a feedback-loop guard that stops inventory ping-pong between CARTT and eBay.
Read the guide →SP-API integration with Amazon AU via Login with Amazon. Per-portal sync of listings, inventory, prices, orders and FBM tracking. Buyer PII is protected with restricted-access tokens, FBA orders are auto-skipped (Amazon ships those), and Product Type schemas plus GTIN exemption are built in - list a product on Amazon without writing JSON.
Read the guide →Live order feed from a Neto (Maropost Commerce Cloud) account: eBay, Amazon, Catch, MySale, MyDeal and TradeMe orders land as native CARTT orders within minutes, replacing the manual CSV upload. Read-only - nothing is written back to Neto.
CARTT's own engine - campaigns, segments, automation, A/B subjects. No third-party licence fees.
Native SMS with segmentation, opt-out handling, and the same audience model as email. Send via MessageMedia, Twilio, Vonage or Kudosity - pick the gateway with the best rates for your country.
Per-domain reputation, DKIM, DMARC, bounce/complaint webhooks.
Pre-send verification to protect sender reputation.
OAuth-connected publishing, brand-kit-aware creative, ad-level A/B testing. LinkedIn organic posts live today (personal profiles now, company Pages on LinkedIn approval).
Connect your own Google Ads and Search Console accounts to see true-ROAS (ad spend reconciled against real orders) and the organic searches that find - and sell - your store, right alongside your Meta ad performance. Read-only reporting, all in one view.
Drop in your measurement ID and every storefront fires GA4 enhanced-ecommerce events - view item, add to cart, begin checkout, purchase - alongside CARTT's own click tracking and conversion reporting.
Real-time operator notifications and signed custom webhooks for anything else.
Network-tier customers get one custom API integration built and included at setup - your ERP, your loyalty platform, your 3PL, your in-house tool. We build it natively into the platform, not as Zapier glue. Need more? We can scope additional custom integrations on request.
The capabilities you'd otherwise stitch together.
Shopify Plus add-ons, Klaviyo, a CRM subscription, a BNPL plugin, an SEO tool, a reviews platform, a CDN plan - separate logins, separate bills, separate places things break. All of this is shipped with the platform.
- Wishlists
- Reviews with photo/video
- Product companions & bundles
- Product variants
- Quick view
- Recently viewed
- Featured carousels
- Infinite-scroll, load-more or paged product grids, per grid
- Stock alerts (per-store + online) (Growth+)
- Welcome discount popups
- Recommendation engine
- AI Conversational Agent (Sales + Support skills, knowledge base, human handoff)
- Public order tracking page
- Email verification on signup
- Enhanced search - typo-tolerant, instant, faceted (Operator+)
- 360° product spin viewer (Growth+)
- Gift registries (Growth+)
- Mega menus with live product cards
- Sticky header + promo bar (countdowns, free-shipping progress)
- Store locations with live "Open now" trading hours
- Exit-intent cart capture
- VIP Club signup page (Growth+)
- Custom product fields (Growth+)
- Live postcode shipping estimator
- Sell on eBay + Amazon AU from one inventory (Network)
- Product showcases - hand-picked or rule-driven collections (Growth+)
- Search synonyms & misspelling corrections (Growth+)
- Price-per-unit filter
- Subscription products with recurring billing (Operator+)
- eWAY-first multi-gateway
- Pre-authorisation (Operator+)
- Pay-by-link hosted pages
- Store credit & gift cards
- Gift card & Retail Express voucher redemption at checkout (live balance, syncs back to REX) (Operator+)
- BNPL (Afterpay, Zip)
- PayPal
- On-account terms (Operator+)
- Bank transfer
- Volume-tiered pricing
- Customer-group pricing
- Live currency rates
- Multi-portal AU/NZ GST (Operator+)
- Admin checkout / Order Creator with pay-by-link (Growth+)
- Email campaigns
- Live email engagement map (opens/clicks/carts/sales on a world map + replay)
- SMS marketing
- Abandoned Carts dashboard + AI insights
- 6-stage recovery funnel + exit-intent popup
- Email Delivery Log (Delivered/Bounced/Opened)
- Social publishing & ads (Meta, Instagram, TikTok, X, LinkedIn) (Operator+)
- Discount engine (product/shipping/VIP-only)
- Welcome popups
- Newsletter signup
- Referral rewards (Network)
- Loyalty tiers
- Brand-kit AI ad creative
- Blog with comments & revisions
- llms.txt
- JSON-LD structured data
- Sitemap generation
- URL redirect engine with legacy slug handling
- SEO spider with AI fix suggestions
- Link Hygiene - one-click fixes for redirecting & dead links
- One-click AI image alt text
- PageSpeed Insights integration
- Bulk meta-description generation
- Schema.org coverage
- Migration SEO parity - old site vs new, flagged wherever the new page is weaker (Growth+)
- Per-page Lighthouse runner + issue board
- Wholesale application portal
- Credit limits
- Pricing agreements
- Opportunities & pipeline
- Contacts with role tags
- Account health scores
- CRM automations
- Communications log
- Quote-to-order with PDF
- Content audiences (per-group homepages, menus & sections)
- Customer CSV/Excel import (email-matched, no duplicates)
- Configurable retail/wholesale registration with form designer
- AI purchase-order upload - PDF/CSV matched to customer and SKUs, one click to an order
- Per-group merchandising - imagery, MOQ & qty steps per customer group (Network)
- Wholesale catalogue access controls per child store (Network)
- Role-based permissions
- Audit log
- 2FA (TOTP, SMS, device trust)
- Setup wizard for new tenants
- Theme marketplace
- 50+ colour palettes
- 17-font picker
- Replication snapshots
- Bulk product import/export (preview, one-click undo, scheduled supplier feeds)
- Category & order import/export (column picker, preview, undo)
- Assign Tags grid (tick-to-tag your whole catalogue)
- 1,700+ icon library
- Header & footer design studio (drafts, live preview, scheduled publishing)
- Cookie-consent banner with pixel & tag gating
- Privacy & consent dashboard
- Customer DSAR self-service (data access & erasure)
- Pay-by-link hosted payment pages (email/SMS)
- In-admin AI assistant (Claude with help search)
- On-site admin toolbar (edit any page from the storefront)
- Cmd+K command palette
- Page & email templates (Growth+)
- Background flourishes - 68 theme-tinted section backgrounds (Growth+)
- Product image tidy-up - trim, square & centre a mixed catalogue (Growth+)
- In-store price tickets & shelf signage designer (Growth+)
- Consent audit log + per-category pixel control (Growth+)
- Live pulse map of clicks & orders (Operator+)
- Global CDN in one button - images, media and scripts served from edge locations worldwide (Growth+)
- Assets only at the edge, never your pages
- Canonical headers on every file the CDN serves, so no duplicate content
- One-click edge cache purge
- Hostile-traffic trap on every store, every plan - known attack patterns caught before a session is opened
- Automatic firewall bans, with Googlebot & Bingbot verified and never trapped
- Attacks plotted live on the pulse map alongside your real traffic (Operator+)
- Form spam defence on every public form, invisible to real customers
- Card-testing defence at checkout
- Real-time dashboard
- Click tracking with bot detection
- Conversion funnel snapshots
- Search analytics
- A/B testing with statistical significance (Operator+)
- Email campaign attribution
- Regional sales map
- Cohort & LTV analytics - retention curves by signup month, lifetime-value trends (Operator+)
- 6-section reporting suite
- Product Statistics Board - 14 tiles per SKU, web / in-store / combined, emailed digests (Growth+)
- Product conversion diagnostics (Growth+)
- Order Statistics board - 20 panels: revenue trend, basket, payments, discounts, refunds, fulfilment, shipping, geography, sales reps, abandoned carts (Growth+)
- Customer Statistics board - 20 panels: acquisition, loyalty, engagement, account health, order cadence, basket mix, geography, movers (Growth+)
- 22-month trading heatmap on the dashboard
- Ask About Your Data - AI analyst over online + in-store data (Growth+)
- Opportunity insights - restock, dead stock, thin margins (Operator+)
- Cross-channel revenue by outlet (Operator+)
- AVIF/WebP/JPEG responsive pipeline
- AI background removal
- One-click AI alt text (vision-described images)
- AI image editor with annotations
- AI logo chatbot (conversational logo generation)
- AI infographic generator
- AI video generation with HeyGen avatars, ElevenLabs/OpenAI TTS, stitching & transcoding
- Media library with collections
- Image-format auto-conversion
- Touch-screen register (iPad/tablet PWA)
- Barcode scan-to-add (incl. carton/inner barcodes)
- Customer-group pricing + GST
- Works offline, syncs when back online
- Cash management (float, pay in/out, cash-up over/short)
- X/Z shift reports + banking
- Returns, refunds, park & recall
- Receipt printing + cash drawer (ESC/POS)
- Stripe Terminal or integrated bank EFTPOS (Linkly)
- POS reporting - shifts, Z-reports, analytics by register/cashier/tender
- In-store sales post to stock, books & cross-channel reporting
- Double-entry general ledger
- BAS / GST reporting
- Profit & Loss
- Balance Sheet
- Trial Balance
- AR/AP aging
- Inventory valuation
- Stock↔ledger reconciliation
- Invoicing (AR) + supplier bills (AP)
- Expenses with AI receipt capture
- AI bank reconciliation - statement import, AI-matched lines, learns payees
- Invoice analytics - debtor aging, MRR/ARR, 90-day cash-flow forecast
- Recurring invoices & subscriptions
- Customer statements
- Online, in-store & POS sales auto-post to the ledger
- Sync out to Xero, MYOB or QuickBooks
- Sales Register / OMS board
- Multi-location + bin-level stock
- Stock allocation + backorder split
- Bin-aware picking slips
- Pack → freight → invoice → despatch
- Scanner-driven bin transfers
- Purchase orders, GRN receiving & multi-bin put-away
- Container inbound with cost pooling
- Carton/inner barcode scanning
- Stocktake / cycle-count with one-click variance posting
- Item cost card (standard/average/last, days of stock)
- Batch / serial / FEFO + recall
- FIFO / weighted-average costing
- Freight engine (postcode / weight / cubic) + live Shippit rates, labels & tracking
Go deeper on any of it.
Every part of the platform has its own page - the full detail, how it works, and exactly what ships in the box.
From $199/mo. Every tier includes the AI.
Four tiers, one platform. Foundation and Growth are built for retailers. Operator adds multi-portal, B2B and the deeper integrations. Network is the whole back office plus the B2B2C retailer network - and replaces roughly $11,500/mo of separate tooling, plus a custom build nobody sells off the shelf.
- Branded storefront on your own domain
- Drag-and-drop builder for pages, product cards, product detail pages, cart & checkout - multiple style variations for every component
- 50+ blocks · 50+ predefined colour themes · 17 fonts · custom CSS
- AI product descriptions
- Loyalty points + store credit
- Welcome popup + Abandoned Carts dashboard with AI insights, exit-intent capture & recovery emails
- Public order tracking + email verification on signup
- Bulk product import/export - preview, one-click undo, scheduled supplier feeds
- Cookie-consent banner + privacy & consent dashboard
- Full analytics - sales, products, customers, inventory, search · CSV export
- Checkout: eWAY + PayPal · Store importer - Shopify, WooCommerce, Magento 2, BigCommerce, Neto
- In-admin AI assistant (Claude with help search)
- llms.txt + AI search · + much more inside
- AI credits/mo
- $25
- Done-for-you
- Not included
- Onboarding
- $449 one-time
AI usage only. SMS & email-campaign sends billed separately at cost-plus from purchased wallet top-ups.
- Everything in Foundation, plus
- Email Campaigns (Klaviyo-equivalent) with a live engagement map - opens, clicks, carts & sales on a world map, with replay
- Click tracking + Bouncify email validation
- Back-in-stock alerts (per-store + online) with admin dashboard + CSV export
- AI image editor with annotations + infographic generator
- AI page audit + page improvement agent that applies fixes
- SEO auto-spider + product feeds
- Product companions, bundles, lookbook + 360° product spin viewer
- Gift registries (shareable event wish lists) + customer DSAR self-service
- Custom product fields + one-click AI image alt text + Link Hygiene
- Logo chatbot · gift cards · AI Conversational Agent (Sales + Support skills, knowledge base, human handoff)
- Global CDN in one click - images, media & scripts served worldwide from the edge, DNS check and cache purge included
- Order & Customer Statistics boards - twenty panels each, over your orders and your customer base
- Afterpay + Zip checkout
- AI credits/mo
- $75
- Newsletters
- 1 / mo
- Social posts
- 1 / mo
- Onboarding
- $899 one-time
AI usage only. SMS & email-campaign sends billed separately at cost-plus from purchased wallet top-ups.
- Everything in Growth, plus
- Enhanced storefront search - typo-tolerant, instant, faceted (category/colour/size/brand), relevance-ranked
- Multi-portal storefronts (AU + NZ, sub-brands)
- Wholesale CRM (HubSpot-equivalent)
- Pricing agreements + credit limits
- B2B pre-authorisation via eWAY
- Quote-to-order with PDF export
- Wholesale applications portal
- SMS via MessageMedia, Twilio, Vonage or Kudosity
- AI Video Studio - storyboarded walkthroughs with HeyGen avatars, narration, callouts & stitching
- Lightspeed POS, Retail Express, Datapel WMS, Cin7 Core, Unleashed, Starshipit, Shippit
- Xero, MYOB & QuickBooks accounting sync - export sales, invoices & payments to your existing books
- AliExpress dropshipping - sourcing search, one-click import with variants & tiered pricing, automated order push + tracking sync
- AI Site Builder + Component Studio - describe your store, AI plans and builds it; previewed live, fully revertable
- On-account terms (B2B credit)
- AI credits/mo
- $150
- Newsletters
- 2 / mo
- Social posts
- 2 / mo
- Onboarding
- $1,799 one-time
AI usage only. SMS & email-campaign sends billed separately at cost-plus from purchased wallet top-ups.
- Everything in Operator, plus
- Child-tenant capability
- Catalogue + pricing inheritance
- Aggregate child-tenant reporting
- Unlimited child-tenant invites
- CARTT OS - your whole back office, with no separate POS, accounting or inventory software
- Point-of-Sale register (Early access) - sell in-store on a touch screen: barcode scan-to-add, works offline, cash management, returns & parked sales, receipt & cash-drawer printing, Stripe Terminal or integrated bank-EFTPOS (Linkly) card payments
- Full accounting suite - double-entry general ledger, BAS/GST, Profit & Loss, Balance Sheet, Trial Balance, AR/AP aging & inventory valuation, plus invoicing, recurring billing, customer statements & Stripe/PayPal pay-now links. Online and in-store sales post straight to your books
- Native inventory & fulfilment - the Sales Register order command centre, multi-location stock, bin-aware picking, pack/freight/despatch, scanner stock transfers, stocktakes, purchase orders + GRN, batch/serial tracking & recall
- Expenses with AI receipt capture - snap a receipt, AI fills in the expense, GST & category sorted
- AI bank reconciliation - import a statement, AI matches every line to invoices & bills and learns your payees; you approve with a click
- AI Business Advisor - evidence-grounded briefings across every connected signal with deep-links into the modules that act on them
- AI Demand Forecasting & Smart Reordering - statistical per-SKU forecasts, stockout risk, draft POs with AI rationales (drafted, never auto-sent)
- AI Merchandiser - statistical category re-ranking, cross-sell discovery, search boosts, auto-tag/auto-category proposals, trend alerts. Suggest-by-default with one-click rollback; prices never touched.
- Sell on eBay + Amazon AU - listings, inventory, prices, orders & FBM tracking from one catalogue
- One custom API integration at setup
- EDI trading (broker-based - 850/855/856/810/846)
- Priority support
- AI credits/mo
- $300
- Newsletters
- 4 / mo
- Social posts
- 4 / mo
- Onboarding
- $2,950 one-time (includes data migration + child-tenant setup)
AI usage only. SMS & email-campaign sends billed separately at cost-plus from purchased wallet top-ups.
Each retailer you invite chooses and funds their own tier.
One platform instead of fifteen subscriptions
Running a retailer network the usual way means renting a storefront, a marketing suite, a search engine, a chat tool, a feed manager, a review tool, a POS, an accounting package and an inventory system, then paying someone to make them talk to each other. Here is what that costs, and what the same jobs cost on Network.
- Shopify Plus$3,000
- Klaviyo$1,100
- HubSpot Pro$1,400
- Drift$1,000
- Algolia AI$800
- Channable$700
- Yotpo$600
- Inventory Planner$500
- Synthesia$500
- Optimizely$500
- BSS B2B$300
- Quotient$80
- POS software (Lightspeed)$250
- Xero / MYOB$70
- Cin7 / Unleashed$600
Online store, POS, accounting, inventory, marketing, search and the AI on one login. Plus the B2B2C retailer network itself, built in.
- Storefront & page builder
- Email, SMS & abandoned carts
- CRM & sales pipeline
- AI chat agent (Sales + Support)
- Typo-tolerant faceted search
- eBay, Amazon & product feeds
- Reviews, loyalty & gift cards
- Demand forecasting & reordering
- AI Video Studio
- A/B testing
- B2B pricing, quotes & terms
- Point of Sale
- Accounting, BAS & bank rec
- Inventory, WMS & fulfilment
- The B2B2C retailer network
Indicative list pricing in AUD for comparable plans at mid-size volumes, August 2026. Your own mix will differ, and we are happy to price Network against the stack you actually run today.
Published pricing covers single operators through mid-size networks. Buying groups, franchises and large banner networks work differently - billing, onboarding and rollout designed around how your group actually operates. Let's design it together.
All plans monthly, AUD, exclusive of GSTcharged in your own currency. 10% GST is added at checkout for Australian customers on both monthly subscriptions and the one-time onboarding fee.Merchants outside Australia pay the price shown: no GST is added. Onboarding is a one-time fee on every tier - $449 (Foundation), $899 (Growth), $1,799 (Operator), $2,950 (Network, includes data migration and child-tenant setup); all onboarding fees are also quoted ex GST. Roughly 2× the monthly subscription - it pays for guided setup, theme + product import, and gateway wiring. First billing cycle is 44 days (14-day setup window + 30-day month). AI usage metered through the wallet against the included monthly AI allowance; SMS and email-campaign sends are billed at cost-plus from purchased wallet top-ups (not the AI allowance). Top up anytime. Monthly AI credits reset at each billing cycle; purchased top-ups do not expire. Need help choosing? Get in touch ↓
I spent 20+ years running e-commerce for Australian businesses on a stack I'd outgrown. CARTT.ai is the platform I wish I'd had: built by an operator, with AI as the co-pilot, for businesses tired of gaffer-taping enterprise features onto starter-tier tools.
Your brand. Our platform.
Build on CARTT for your clients. White-label the whole platform, set your own prices, and never have to maintain a line of code.
- 01White-label the whole platformYour brand on every storefront and admin.
- 02Set your own pricesYou own the client relationship and the margin.
- 03Never maintain a line of codeWe build, host, update and support the platform.
Launching, migrating, or outgrowing your platform? It's worth a chat.
30-minute call. No demo theatre. Whether you're starting from nothing or moving an established store, we'll look at where you are, what's slowing you down, and whether CARTT.ai is a genuine fit. If it's not, we'll say so.
- No-pressure conversation
- Talk directly with the founder
- Honest fit assessment
Your message is in. We will be in touch within one business day.